Privacy Policy for MyClubAdmin

Effective Date: 25th January 2025

MyClubAdmin (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform (“Platform”). By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details.
  • Billing and payment information (e.g., Stripe details).

b. Club Member Information

  • Member names, contact details, attendance records, and event participation data.

c. Usage Data

  • IP address, browser type, device information, and usage statistics.

d. Cookies and Tracking Data

  • Information collected through cookies and similar technologies to improve user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve the Platform: Deliver features, process payments, and enhance functionality.
  • To communicate with you: Send notifications, updates, and support messages.
  • To comply with legal obligations: Fulfil regulatory requirements and enforce our terms.
  • To analyse usage: Monitor trends and usage to improve the Platform.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share information in the following cases:

  • Service Providers: With third-party providers (e.g., Stripe) to facilitate payment processing and other essential services.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide the Platform.
  • Comply with legal obligations.
  • Resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to your personal information.
  • Deletion: Request deletion of your personal data (subject to legal requirements).
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us through our contact page

7. Cookies Policy

We use cookies to improve user experience, analyse site traffic, and customise content. You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to you. Continued use of the Platform after updates implies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our contact page

By using MyClubAdmin, you acknowledge that you have read, understood, and agree to this Privacy Policy.